Voice & unified messaging solution is the concept of bringing together all messaging media such as voice messaging, email, and facsimile into a combined communications experience. Minimally, the communications experience will take the form of a unified mailbox and/or alert service, allowing the end-user to have a single source for message delivery, access, and notification.
Voice & unified messaging :: features
ò e mail - e mail / fax (tiff attach.) / voice (using text-to-speech)
ò fax - email (fax attach.) / voice (notification) / fax (pull & push)
ò voice - email (wav attachment) / voice (pull & push û mobile/phone)
Fax server allow inbound and outbound fax calls, allow of the members of the organization to send and receive faxes at their personal workstations. The software runs on dedicated server that connect to an organizationÆs local area network. This increase employee productivity and efficiency while minimizing manual fax processing, and reduce the ongoing costs associated with a fax machine.
Features :
Gaytes fax server provides a comprehensive set of enterprise fax and e-document delivery features and benefits that make it easy to use and manage companies, departments and work groups.
ò network-wide desktop faxing: send and receive documents directly from desktop
ò email integration: send, receive and manage faxes directly from smtp compliant email
ò broadcast fax: improve efficiency, broadcasting documents to many at the same time
ò immediate and scheduled delivery: enhance service levels with instant document delivery or reduce costs by scheduling delivery for off-peak telephone rates
ò inbound routing: route inbound fax documents efficiently and securely to recipients via did, dtmf
ò create and send documents from native applications
ò phone books: store frequently used fax numbers and groups in a single location for easy access
Cti (computer telephony integration), also called computer-telephone integration or cti, is technology that allows interactions on a telephone and a computer to be integrated or co-ordinated. As contact channels have expanded from voice to include email, web, and fax, the definition of cti has expanded to include the integration of all customer contact channels (voice, email, web, fax, etc.) with computer systems.
Operator console : the gaytes phone systems software-based operator console interface has been designed to simplify common tasks of an operator attendant. The user friendly and feature rich software enables an operator to handle a high volume of calls maintaining personalized service. It allows one to screen the real time extension status, place outside calls, and conference calls to internal and external numbers. It also empowers the operator to put place calls on hold, transfer calls to extensions or directly to voicemail or even off site numbers with the touch of a button or the click of a mouse.
Call accounting software : z.Link helps in monitoring telephone cost of organization, misuse of telephones and helps the management in having complete analysis of telephone calls and telephone billing of the organization.
Features : -
Online call monitoring of outgoing and incoming calls
Compatible with different pabx system
Supports multiple carriers simultaneously
Open billing pattern
Std & isd codes included
Multi location call billing feature
Online cost - day wise, week wise, month wise, year wise
Online graphical status of every extension, department, division, trunk line
Different billing can be defined on special numbers
Calls-under-watch - extension wise, phone number wise, trunk line wise
Level wise authentication
Alert notification via e-mail, voice and or screen for low disk space
Automatic or manual report scheduler
Capable to export call details in various formats
Online and offline budgeting ( optional )
Hotline & wan type calls different calculation ( optional )
Multiple com port support on same pc and same software ( optional )
Product MPN
MPN MB384LL/A
Key Features
Type PDA / Cell Phone
Operating System Mac OS X
Installed Memory 16 GB
Technical Features
Input Method Touch Screen
Interface Type USB 2.0 ò Bluetooth Wireless Technology ò Wi-Fi
PDA Special Features Vibration Notification ò Vertical And Horizontal Display ò Sound Notification ò MPEG-4 Video Player ò Speakerphone
Security Features Security Password
Cell Phone
Cell Phone Band GSM 850 ò GSM 900 ò GSM 1800 ò GSM 1900
Cell Phone features SMS ò Hands Free Options
Talk Time 8 Hours
Display
Screen Size (Diagonal) 3.5 inch
Screen Resolution 480 x 320
Multimedia
Built-in Music Player MP3 Player
Voice Recorder Without Voice Recorder
Audio Output Built in Speaker ò 3.5 mm Stereo jack
Built-in Digital Camera Built-in Digital Camera
Digital Camera Resolution 2 Megapixels
Communication
Wireless Capabilities WLAN 802.11b ò WLAN 802.11a ò WLAN 802.11g ò Bluetooth
Battery
Battery Type Rechargeable Li-Ion Battery
Standby Time 250 Hours
Dimensions
Width 2.4 in.
Depth 0.46 in.
Height 4.53 in.
Weight 4.76 oz.
Warranty
Warranty (List) 1 Year
Miscellaneous
Cradle type USB Cradle
Has the advanced DSP voice compressing and large capacity hard disk storage technologies. Its high performance multi channel phone recording system can accommodate at least 70 hours per gigabytes, depending on your Hard disk capacity. Its recording ports or channels are expandable by just adding more recording Card (ACR-L82). It is capable of accommodating several lines for carrying out long time recording and displaying the talking status data. The real time monitoring carried out within system management staff in order to ensure high quality calls at all times.
T-Motion is an optimized and integrated solution that combines various solutions used in contact center. Particularly, this multi-functional all-in-one contact center solution is designed to maximize the productivity and efficiency of small and medium sized business.
It consists of CTI, IVR, Recording, Wallboard, Auto Dialing, T-Softphone, EMS and CRM
Kemei telephone recording box
Come800-rl1 can record 1 channel telephones talk
This usb telephone voice logger records telephone conversation, saves phone call recording files in the computer by 1 usb cable. 1g can reserves 70 hours phone recordings.
This usb phone recorder can also monitor the call talk at real time. Supports phone audio recording search, management, statistics, export as list etc functions.
