Oct 29, 2021 - 05:06 AM
First of all, our apologies for the inconvenience caused. We really appreciate you upgrading your account to a gold membership. We try our best to make your experience as a privileged member as seamless and successful as possible. The usual time frame for account upgrades is 6-24 hours during weekdays and up to 48 hours during weekends and public holidays. When you make a credit or debit card payment towards your account upgrade, our third-party payment processor, PayPal or CCAvenue runs your payment through their security checks to ensure that the payment was made from a legitimate source and that it is safe for us to accept payment from you.
Additionally, we also require company documents for the verification of the gold membership, our internal staff will also ensure your account details are up-to-date and your profile is complete in all respects. Once these two verification steps are complete, we upgrade your profile and you are then able to start using the Premium features of your account.
Your account is currently going through the verification process, if during the verification process, we feel that additional details are required for us to process your payment, our team will get in touch with you to ask for those details.
You can proactively expedite the upgrade processing by sending us an email with the subject "Account upgrade documents for [ mention Login ID here ]". In the email, please attach the following documents:
- Your company registration/incorporation certificate
- The latest card statement for the card that was used to make the payment
- A photo ID (Passport or driver's license) of the cardholder
- Utility Bill
- Import Export Certificate
I hope this helps.
In case you have any more queries, please feel free to reach out to us at help@go4WorldBusiness.com or connect with us at +1-800-114-649 (Toll-Free).
(or Click here to find the correct contact number for your region
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