Dialmantra

Complete gui based interface and operation
Predictive dialing
Answering machine detection (upto 90%)
Music on hold
Voice recording and retrieval
Crm
Three-way calling
Call back scheduler
Complete software based solution
Call snooping
Call barging
Live monitoring
Agent quality management
Web based reporting query engine
Call history
Simultaneous inbound/outbound calling
Local and remote call agents
Call detail records
Authentication
Call queuing (inbound)
Web-based administration
Multiple campaigns and lead sets
Full featured a.C.D.
Powerful reporting
Web control panel
Realtime queue stats (inbound)
Call parking
Conference bridge
Blind transfer
Call forward on no answer
Multiple voip gateways
Call hunting
Call conference
Call transfer
Voice mail
Call forwarding
Barge in
Admin console
Use as intra office pbx
Use as ip pbx
Use as multilocation
Compatible with e1
Campaign selection while sign in for multiple campaigns
Script integration
Campaign wise crm pop up and scripting
Campaign wise dispositions
Tpv or third party verification
Hold or unhold self-other-self or away
Call scheduling
Agent call transfer
Remote login