Complete gui based interface and operation Predictive dialing Answering machine detection (upto 90%) Music on hold Voice recording and retrieval Crm Three-way calling Call back scheduler Complete software based solution Call snooping Call barging Live monitoring Agent quality management Web based reporting query engine Call history Simultaneous inbound/outbound calling Local and remote call agents Call detail records Authentication Call queuing (inbound) Web-based administration Multiple campaigns and lead sets Full featured a.C.D. Powerful reporting Web control panel Realtime queue stats (inbound) Call parking Conference bridge Blind transfer Call forward on no answer Multiple voip gateways Call hunting Call conference Call transfer Voice mail Call forwarding Barge in Admin console Use as intra office pbx Use as ip pbx Use as multilocation Compatible with e1 Campaign selection while sign in for multiple campaigns Script integration Campaign wise crm pop up and scripting Campaign wise dispositions Tpv or third party verification Hold or unhold self-other-self or away Call scheduling Agent call transfer Remote login
