Efficient Service Operations TouchT is designed for minimum keystrokes. Whether at a terminal or handheld device, it minimizes the time taken in retail operations. Yet, it provides advanced features like add condiments, specify modifiers, add comments for the kitchen, look up frequent diner profile, update status of the service cycle, apply discounts, account for tips, split checks and multi-mode settlement. Production coordination Auto-printing of KOTs in the kitchen plus optional printing of master KOT for the service staff are standard features of TouchT . An optional interactive Kitchen Display allows the production staff to alert service staff when food is ready or delayed. Improving guest services through coordination between the front and the back of the house. Table status is displayed by stage in the service cycle. Leading to better table management and more turnaround of covers. Superior reporting TouchT reports are rated as amongst the best available in the industry. Apart from the usual - - sales & settlement scroll - item sales statistics - covers report - moves & voids reports TouchT provides valuable information such as - - Item sales statistics by day-of-week - Covers statistics by time of day - Detailed discounts report - Loyalty program production statistics, etc. FREQUENT DINER DATABASE TouchT offers an optional and unique guest profiler to track and personalize services to frequent diners. Each customer establishment may choose the preferences they wish to track. Preferences are tracked in a structured and actionable manner. Visits summary and frequently ordered items are traced in all cases. When used on a handheld order taking device, the personalization of guest services is even higher. TABLE RESERVATIONS TouchT can handle multi-outlet table reservations easily and efficiently. On seating,a check may be automatically opened in TouchT to improve revenue control and on settlement of check, the table may be automatically marked as available in the reservation module improving table management. Through all operations, the frequent diner database may be looked up for better CRM. STORED VALUE ACCOUNTING Typically required by Food Courts, TouchT offers the option of issuing customers cards pre-loaded with specified credit. TouchT checks can then validated and settled strictly against available credit. The unique feature of the optional TouchT stored value feature is that it does not require expensive smart-cards when used over a local area network (LAN). INTERFACES TouchT is interfaced for use in hotels with - Prologic First's WISH Front Office, Fidelio & Opera front office software from Micros, Inc USA and Protel front office software from Protel Hotel Software GmbH. TouchT is also interfaced with Prologic First's Club++ Membership Accounting system for use in Clubs. TouchT offers an API whereby other software products can open a check in TouchT . Examples of use are - WISH Services Management is able to post charges into TouchT for subsequent settlement by customers. Similarly, WISH Scheduler can create a check in TouchT for settlement by customers for services (like, spa treatment, banquet event, etc). For back office processing, TouchT is interfaced with Prologic First's Prol'IFIC back Office system for revenue accounting, debtors control and F&B costing.