Jul 25, 2019 - 12:08 PM
Thank you for posting your question. When you type your message in the inquiry form and click on the "Inquire Now" button, your message is sent directly to the buyer.
Our Premium members additionally receive the buyer's contact related information as a separate email right after sending their inquiry message. This allows you to follow up with a buyer (on phone or email) after you've allowed him sufficient time to read your message.
You should keep in mind that a buyer gets contacted by multiple seller for a single requirement. Therefore, when you send him an inquiry message, it is necessary for you to include as much information as possible, including accurate indicative pricing, certifications you have, the origin of you product etc etc. Incomplete, unprofessional, one liner messages do not get responded to by buyers.
I hope these pointers are useful to you.
You can additionally go through these resources for further help: